Black Friday Website Monitoring: The 2026 Checklist for Online Stores
Peak traffic exposes broken carts, payment gateways and caches. What to monitor before, during and after Black Friday and Cyber Monday. 14-day free trial.
Shopify monitoring
Shopify store monitoring up to the cart
Shopify monitoring in IThandy Monitor checks uptime, the domain, certificate, product page and add to cart. Shopify servers rarely go down, but your theme, apps and custom domain can still block sales. IThandy monitors Shopify stores from Warsaw, Poland, in your language and with a proper invoice.
Scope
What I check in a Shopify store
- Every 5 minutes I open a product page and add a product to the cart.
- I detect theme (Liquid) errors and password pages that close the store to customers.
- I watch your custom domain: DNS, certificate and the redirect to the store.
- I do not test Shopify checkout: it runs on Shopify's side, so the checkout test ends at the cart. That is why the Shop Pro plan gives you nothing more than Shop here.
| Check | Shopify |
|---|---|
| Uptime, SSL, domain and speed | yes |
| Platform, CDN and cache detection | yes |
| Product page with rotation | yes |
| Add to cart | yes |
| Login page | not applicable |
| Checkout test | no |
| Shipping and payment at checkout | no |
Customer journey
The customer journey in a Shopify store
I check the solid stops; the dashed ones are not checked on this platform yet, or at all. Hover over or tap a stop to see the details.
Hover over or tap a stop to see what I check and what the last result was.
Typical failures
What most often breaks sales on Shopify
- An app or theme edit after which the "Add to cart" button disappears.
- A custom domain with a wrong DNS record or an expired registration.
- A store left password-protected after theme work.
- A slow store because of too many apps and scripts.
Recommended plan
Shop: €35 excl. VAT / month
For a shop that lives on sales: I check that a product can actually be added to the cart. Annually €350 excl. VAT. Each additional store costs less, up to -46%.
Questions
Questions about Shopify monitoring
Why monitor Shopify if Shopify looks after the servers?
Because Shopify is responsible for the platform, not for your theme, apps and domain. Those are what most often break purchases, and the Shopify status page then shows that everything is fine.
Do you test Shopify checkout?
No. Shopify checkout runs on Shopify's infrastructure and has its own monitoring. I check the customer journey up to and including the cart.
Which plan should I choose for Shopify?
The Shop plan: product page, cart and e-mail alerts. Start is enough if you only want to watch uptime, the domain and the certificate.
Blog
Read on the blog
Guides on how stores break silently and how to spot it before your customers do.
Holiday Ecommerce Monitoring: Who Notices the Outage When Everyone Is Off?
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Payment method or shipping option missing at checkout: causes and a step-by-step fix
A payment gateway or carrier vanished from checkout? Common causes in PrestaShop, WooCommerce and Magento, step-by-step diagnosis and how to get alerted.
Other platforms
PrestaShop monitoring · WooCommerce monitoring · Magento monitoring
See also how the monitoring works, full pricing and website monitoring.
Free trial
Check your online store free for 14 days
The Start plan for one domain plus a full store scan as a preview. No credit card and nothing to install in your store.